Terms of Service
The conditions under which Blue Horizon Landscapes provides estimates, performs work, and warrants the result. Plain language, written for the customer.
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1. Estimates and Scope
Written estimates are valid for thirty (30) days from the date of issue. The scope of work in the estimate describes the specific services, materials, and quantities we will provide at the price quoted. Material price changes, scope changes, or site conditions not visible at the time of estimate may require a revised estimate, which we will document and confirm with you in writing before any work proceeds.
2. Scheduling and Weather
Scheduled work is weather-dependent. We will reschedule at no charge when conditions are unsafe or would compromise the quality of the result (for example, heavy rain the day of a mulch installation, frozen ground during an early-spring planting). We will give you as much notice as practical and propose the next available window.
3. Payment
Invoices are due upon receipt unless your estimate specifies alternative terms (for example, deposit + balance on completion, or a recurring-services billing cycle). We accept the payment methods listed on your invoice. Overdue balances may accrue reasonable service charges and pause future scheduling until the account is current.
4. Cancellations
You may cancel a scheduled visit with at least twenty-four (24) hours’ notice at no charge. Same-day cancellations may be billed a small trip fee to cover crew time and equipment mobilization. You may cancel an estimate or unsigned agreement at any time before work begins.
5. Warranty
Hardscaping installations (patios, walkways, retaining walls) carry a workmanship warranty of two (2) years from completion against settling, heaving, or joint failure under normal use. Plant material is warrantied for one (1) growing season against loss attributable to installation error; replacement is at our cost subject to documented care. Recurring lawn-care services are satisfaction-backed: if a visit does not meet the standard in the scope, we will re-cut or re-treat at no charge within seven (7) days of notice.
6. Property Access and Safety
You agree to provide reasonable access to the work area, including unlocked gates, identified underground utilities (sprinkler lines, low-voltage lighting, invisible-fence wiring), and clear water-source access where needed. We are not responsible for damage to unmarked or undisclosed underground systems.
7. Limitation of Liability
Our total liability on any project is limited to the amount you paid us for that project. We are not liable for consequential or incidental damages. This limitation does not affect any right you have under New York consumer-protection law.
8. Contact
Blue Horizon Landscapes LLC
Last updated: July 2026.
Have questions about these terms?
We’re happy to walk through anything here in plain English before you sign an estimate.